How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Excellent emulsion.
The conditioner arrived in excellent condition. Testing is needed to see the results.
Amazing at detangling! It’s reduced breakage and made my hair routine easier.
Great product for my hair, really like the scent and the volume it adds.
Works wonders on tangled hair, making it easy to comb through.
Leaves my hair silky smooth and manageable without any heaviness. A must-have!
Just received it, haven't used it yet, but hoping for good results.
It arrived very well packaged, thank you so much.
Doesn't work on my hair
This product is a miracle worker! My hair has never felt so smooth and manageable. It's like a perfume and conditioner in one, and I love the confidence it gives me. Definitely a staple in my hair care routine.
Great for curly hair! Defines my curls without any stickiness or residue.
Love how it makes my hair feel – soft, smooth, and easy to style.
Super hydrating and nourishing. My hair has never felt better.
A little goes a long way. Leaves my hair feeling refreshed and revitalized.
Perfect in every way!
The product quality is very good, thank you.
This conditioner is fantastic. It makes hair feel heavier and reduces frizz. Pleasant smell. Will definitely order more. Delivery was quicker than expected.
After using it twice, it feels amazing. Works best when applied on towel-dried hair. Leaves hair feeling wonderful.
The perfect solution for busy mornings! This leave-in cream saves me so much time and leaves my hair looking sleek and polished. Plus, the fragrance is absolutely luxurious.
Can't see any effect
The perfect balance of conditioning without being greasy. Ideal for daily use.
Just a couple of pumps on wet hair make it feel soft, shiny, and silky.
Perfect for busy mornings. Quick application and it keeps my hair soft all day.
I am satisfied with this product.
The product is fantastic, makes hair look amazing.