How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Ready to install and keeps my dog safe and secure in the back of my SUV
The shock-absorbing bungee is genius. My dog's safety is ensured.
finally found a solution that ensures safety for both me and my pet while driving! 👍 I can adjust it easily according to his comfort level plus he seems quite content with unrestricted movement due to rotating hook 😊
I'm really impressed by how well-made this seat belt is - from its anti-rust metal components to its highly elastic bungee that keeps my pet safe during unexpected stops or jolts.
As someone who loves road trips but hates leaving my fur-baby behind, this adjustable dog seat belt has been nothing short of amazing! The anti-rust metal components are durable and reliable while the highly elastic bungee keeps my pet safe during unexpected stops or jolts. Furthermore, adjusting it according to size was a breeze!
no more worries about sudden brakes or falls with this gem, the shock-absorbing bungee feature is truly lifesaving. also appreciate how rust-resistant all the metal parts are.
Great design! The 360° rotatable hook gives my pup freedom.
Impressed by the anti-rust metal components. Durable and reliable!
This product is an absolute game-changer for any pet owner who travels regularly with their furry friends. Its universal fit caters to all sizes and breeds, making it super versatile! Plus, the 360° rotatable hook allows unrestricted movement for your pet - no more tangles or discomfort! All in all, an excellent investment for your peace of mind.
Adjustable length fits any car perfectly. Highly recommended!
Absolutely love this product. The 360° rotatable hook allows my dog to move freely without getting tangled up.'s adaptable, versatile and super easy to use.
The safety features on this product are top-notch – from its sturdy metal hardware to its adaptable design that offers a snug yet comfortable fit for my canine companion. But what truly sets it apart is the shock-absorbing bungee mechanism; knowing that any sudden movements won't harm my precious pooch gives me such relief.
this little gadget has been great at keeping our pup safely secured in the backseat during road trips. we had no issues adjusting it for size and i feel much better knowing she won't get hurt if we have to brake suddenly.
Versatile design, easy to use, and ensures pet safety.