How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Easy clean up process and durable material - what more could you want? Great buy!
We've been using this ramp for a few weeks now and I must say, it has exceeded all our expectations. It's versatile enough for use in both our car and at home which makes life so much easier for us and our aging Golden Retriever.
Glad I found this ramp. No need to worry about dirty paw prints anymore 👏
What an excellent product! It’s sturdy yet lightweight enough to carry around with ease. Cleaning is never an issue as it only requires a quick wipe down after use – no more muddy paw prints on my upholstery!
So simple to clean after muddy walks – just wipe down!
The strength of this ramp gives me peace of mind knowing that even my large breed dog can safely climb up without any risk of collapsing or breaking under his weight.
This ramp's non-slip ensures my pet's safety climbs.
My older pup was struggling with joint pain so jumping in and out of vehicles wasn’t an option anymore. This ramp checks all those boxes – safe, stable and easy cleaning after muddy park visits!
Perfect solution for both home and car use. Super versatile!
Sturdy, reliable and easy to clean. Highly recommend!
Our senior dog was having trouble getting into the car, but this ramp has made all the difference. It's sturdy and safe, with a non-slip surface that gives him confidence to climb up.
This ramp has made our road trips so much easier! No more lifting my heavy dog into the car.
Safety first! The secure attachments are a great feature 🐶
It's not just for cars - works perfectly at home too!
Cleaning is such a breeze with this product. A damp cloth does the trick 👌
No more straining myself trying to lift my heavy fur baby into the backseat. This ramp has been an absolute blessing!
No more straining to lift my dog into the car. Love it!
Apart from being strong enough for larger breeds like mine, what I love about this ramp is its versatility. It's not just for the car, it can be used at home too!
Sturdy and reliable, this ramp has made car rides a breeze!
It's amazing how easy to clean this ramp is - a damp cloth or soft sponge does the trick which saves me a lot of time and effort.
The non-slip surface ensures my dog doesn't slip while climbing up or down. The secure attachments to the car are another great feature ensuring safety during use.
My dog loves the non-slip surface, feels secure while climbing up.
A versatile solution for both home and vehicle use - highly recommended.
This product has been such a game-changer! My large breed dog can now safely climb into our SUV without any issues – all thanks to its robust structure and non-slip surface.
The strength of this ramp is quite impressive! Its robust aluminum alloy frame can support dogs weighing up to 250 lbs which gives me peace of mind knowing my pet safety isn’t compromised during use. Moreover, it attaches securely to the car ensuring there's no risk of slipping or sliding around.