How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Wow, this jumpsuit is just incredible! 🐾 My furry friend has always been a bit of a water lover and I've struggled to find something that can keep him dry and warm during our rainy day adventures. But this waterproof suit does the trick! It's not only super practical but also stylish. The padding provides an extra layer of warmth which is perfect for those colder days. Plus, it's so easy to put on - no more wrestling with my dog trying to get him dressed. This product really understands what pet owners need in terms of comfort, functionality and style. 👍
What a lifesaver! This jumpsuit keeps my dog dry and warm during our morning walks in the park. It fits perfectly, and I appreciate its stylish design too!
This waterproof suit is an absolute gem. My fur baby stays cozy even on icy days, plus it's so easy to put on him. A must-have for all pet parents out there.
absolutely love this item for my pooch 😊 she used to shiver every time we went out in the rain or cold but now she seems much happier thanks to her new outfit! i'm particularly impressed by its waterproof quality as it keeps her completely dry even in heavy rain it fits perfectly too without restricting any movement plus the padded design adds an extra level of cosiness which we both appreciate i would definitely recommend this product if you want your fur baby to stay comfortable while looking cute at the same time!
Love love love this product! 😍 padding provides added warmth which is perfect for winter months, and the waterproof feature works like a charm.
We live in Seattle where rain is part of daily life. With this fantastic, my pooch can now enjoy his outdoor time without getting wet or cold. Highly recommend!
This jumpsuit was exactly what I needed for my canine companion! We live where winter weather can be harsh and unpredictable; freezing winds one day, snow flurries the next...you never know what Mother Nature will throw at us. Thankfully, this jumpsuit has proven itself against all elements thrown its way thus far: wind-resistant? Check ✔️ Rainproof? Double check ✔️✔️ And let’s not forget about how cozy he looks with that added padding—like he’s wrapped up in his own personal cloud ☁️ Extremely satisfied with my purchase.
I was skeptical at first but decided to give it a shot – best decision ever! The quality is top-notch; it keeps my dog snug as a bug in rainy weather.
This jumpsuit has been great for chilly nights when we take our pup out for her final walk of the day. She seems comfortable wearing it and doesn't mind putting it on - win-win situation!
No more shivering pup thanks to this wonderful piece of clothing! Waterproofing does what it promises while padded parts keep her warm in colder weather conditions.
i must say i wasn't sure when ordering whether my pup would take well to wearing clothes but boy was i wrong as soon as i slipped on his new gear he seemed instantly comfortable and didn't try to shake it off the waterproof feature works wonders too we've been caught in a few downpours but he's remained dry as a bone underneath 🐶 plus i love how soft and warm the padding is perfect for those chilly morning walks all in all this has been an excellent purchase that's exceeded my expectations!
The fit couldn’t be better—my furbaby looks adorable with no compromise on comfort or mobility. Plus, he gets compliments wherever we go!
Absolutely worth every penny spent! Keeps my buddy dry during those unexpected showers & also adds that extra layer of warmth needed during winters.
After trying many other options that didn’t work well enough or were uncomfortable for my little guy, I finally found this one—and boy am I glad I did! He’s happy...I’m happy…couldn't ask for more really! 🐶